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Diploma Program

Child and Youth Services Worker

Diploma

40 weeks

Qualified Instructors

This program can be offered at the campus(es) below. Please contact the campus of your choosing for program availability and delivery methods.

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In Person (On Campus)

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Distance (Online)

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Become A Child and Youth Services Worker and Impact Young People's Lives

The Child and Youth Services Worker program at CDI College can lead to a fulfilling career for students interested in social services.

 

During the program, you will focus on assisting children and youth through issues like poverty, addiction, and mental health, offering counselling and guidance to young people.

  • PSYCHOLOGY
  • DIVERSITY AND SOCIAL JUSTICE
  • SOCIAL SERVICE WORK
  • CASE FILE MANAGEMENT
  • GROUP FACILITATION
  • RELAPSE PREVENTION STRATEGIES
  • SECONDARY TRAUMA STRESS 
  • COMMUNITY RESOURCES AND NETWORKING
  • ADVOCACY AND EMPOWERMENT OF YOUTH
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Registered College

CDI College is registered as a career college under the Ontario Career Colleges Act, 2005.

Program Intro Background

Program Courses

Student Success Strategies

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The purpose of this course is to optimize learning through equipping students with effective study techniques. This course also provides an introduction to personality styles that will be encountered in the workplace and allows students to practise appropriate and productive interaction between the various styles. Emphasis is placed on the types of communication that work best with each style in order to achieve a good working relationship and to manage and resolve conflicts that arise. Students are also introduced to strategies for setting personal goals, managing time, and managing the stress that results from study or work and builds on positive group dynamics and setting expectations for student success

Introduction to Social Service Work

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This course is designed to give the student an introduction to social service work in Canada. Social service workers and allied professionals play a pivotal role in improving the social welfare of individual people and whole communities. These helping professionals do so from a variety of contexts, but from a coherent “strengths-based’ values platform. Students will learn what social services workers do, how they do it, why they do it, and what good it does.

Professional Communications for Social Services

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This course helps the student understand the basic elements of adult interpersonal communication. All professional communication skills (such as counselling skills, interviewing skills, and so on) are supported by a foundation of adult interpersonal communication. Focusing on the four main areas of communication -- verbal, nonverbal, interpersonal, and group -- the course gives the student opportunities to intensively practice basic communication skills via role-playing, feedback, and other practical exercises.

Diversity and Social Justice in Helping Relationships

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This course presents diversity from a much broader perspective than just race and ethnicity, exploring a broad spectrum of cultural and diversity issues and their impact on the client-counsellor relationship. Students will have the opportunity to learn from external speakers with expertise in specific communities as well as an opportunity to hone their clinical skills via role-playing.

Professional Ethics

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This subject is designed to provide the student with a framework in which to view helping functions and related skills in a systematic manner. The subject concentrates on the helper’s task of becoming a more aware and effective person. The emphasis is on empowering others to help themselves through the development of communication and coping skills.

  • Reasons for students seeking a career in the helping profession
  • Practical strategies for ensuring quality experiences in fieldwork and supervision stages of the helping process
  • Common problems at work in regards to resistance, transference, counter -transference and difficult clients
  • Ethical awareness and learning for helpers
  • Value and belief systems of helpers
  • One’s role in the community as a helper
  • Stress and burnout

Psychology

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This course is designed to give students an overview of several fundamental concepts in psychology. The purpose is to give students the knowledge and understanding of psychological concepts that can be applied to their chosen field of study. This course provides an introduction to the principals of psychology including human development, motivation and social psychology related topics relevant to community service work.

Fundamentals of Poverty

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The course explores the impact poverty has on the individuals who must cope with it as well as the impact on the community as a whole. Particular emphasis is placed on child poverty in Canada as well as de-bunking myths and stereotypes about poverty. Two special topics in poverty are also covered: poverty and homelessness and poverty, and Aboriginals and the impact of the Legacy. The importance of education and occupation is also covered. As one of their module deliverables, students construct personal resource binders of local agencies and organizations that support people coping with poverty. They will be able to refer to these for future projects and while on practicum.

Fundamentals of Addiction

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This course is designed to provide students with basic information regarding common drugs and processes of abuse. Furthermore, it's designed to give students some hands-on tools for analyzing addiction as a complex bio-psychosocial model. Included in this course is the etiology of addiction, maintenance and relapse prevention, cross cultural counseling, gender-specific addictions, the psychological models used in addiction, and working on a multidisciplinary addictions treatment team.

Fundamentals of Mental Health

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This course explores basic questions regarding mental health. It explains the formal diagnostic categories of the DSM-IV-TR, common medications used in pharmacotherapies for mental health concerns, as well as the impact mental health concerns have on the affected individuals. Particular emphasis is placed on community-based interventions and supports for people living with mental health issues as well as the importance of the duty to warn. As one of their module deliverables, students construct personal resource binders of local agencies and organizations that support people coping with mental health. They will be able to refer to these resources for future projects and while on practicum.

Working with Families

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This course provides students with an introduction to issues frequently encountered when working with families affected by addiction. Drawing on Bowen and Solution-Focussed family therapies, it provides tools that help social service workers understand various family dynamics. Basic strategies for interviewing families are reviewed. The concept of codependency is introduced, both in terms of the family life of clients, and the workers’ own risk for developing codependent behaviours on the job. A basic introduction to working with diverse family groups is provided.

Case File Management and Report Writing

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This course is designed to give the student an introduction to case management, documentation, and report writing in the social work field. It covers the effects of deinstitutionalization and the importance of the case manager role. Types of recording in this course include process recording and summary recording along with intake summaries. The process behind intake interviews, service delivery planning, building case files, and service coordination are also covered. The course also examines ethical and legal issues giving students an idea of the various areas where competence improves with experience. Various roles in case management such as assessment, intake procedures, outreach, and resources are also covered.

Burnout and Self-Care

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Helping professionals who work with traumatized or otherwise "at-risk" individuals are at risk themselves for developing secondary traumatic stress. The very qualities that led workers to the social service employment -- compassion and empathy -- are the ones that make workers particularly vulnerable to this. Murphy’s Law and the different types of stress are also brought to the forefront. This course briefly reviews the nature and diagnostic criteria of both post-traumatic stress and secondary post-traumatic stress. The primary focus in this module is practical, hands-on strategies that social service workers can use to prevent burnout and increase self-care.

Community Services Worker Certificates

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In this module, students earn three certificates. The certificates are:

  • First Aid/CPR
  • Applied Suicide Intervention Skills Training (ASIST)
  • Non-violent Crisis Intervention (NCI)

Instruction for the external certificates will be provided by certified trainers in these specialties.

Advocacy and Empowerment of Youth

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This course introduces the student to the foundations of advocacy and empowerment for young people. How to lay the groundwork for advocacy is explained as well as ways to build rapport with youth to facilitate effective advocacy. Different strategies based on education components to empower youth while learning through education and personal choices are covered. Finally, how to advocate for effective standards of professions and healthy meaningful programming is explored.

Youth and the Social Welfare Systems in Canada

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This course is designed to give the student critical insight in to the social category youth and how the boundaries and definitions of youth are socially and historically determined based on the Youth Criminal Justice Act (YCJA), the impact of various social systems (justice systems, social services systems, education systems etc.) on youth identity formation is explored, as well as observing the differences in the Young Offenders Act (YOA) and the YCJA. The ways for youth to access social justice in these systems are outlined, as well as examining the growing inequalities around youth.

Interviewing Techniques: Youth

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This course is designed to provide students with a foundation in interviewing techniques including the use of non-verbals, making effective inquiries, sharing and recognizing feelings, understanding others’ underlying beliefs, knowing what information to give and when to give it, and developing one’s own personal style. Effective communication is the foundation for one’s relationship with a client. Interviewing skills should be practiced in order to enhance one’s full potential. By the end of this course, students should have a grasp of the variety of these skills necessary to be a successful interviewer. The focus in this course is interviewing clients with various issues including substance or process abuse issues, so all role-plays etc. are designed with that client group in mind.

Introduction to Youth Justice Issues

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This course is designed to give students an overview of the youth justice system of Canada as well as insight into the impact contact with justice system has in the lives of young people. Myths/stereotypes versus the realities of youth crime in Canada are presented. Community-based interventions, rehabilitation, and restorative justice options for youth are explored.

Youth Diversity: Culture & Subculture

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This course is designed to give students an overview of the impact of culture and subculture on youth. The specifics issues and needs of immigrant and LGBTTIQ youth, Aboriginal youth are explored. The impact of associations, activity, and style subcultures on youth is also investigated.

Career and Employment Strategies

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In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market. Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online. Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews. This course also looks at the planning, preparation, execution, and follow-up stages of an interview: How people find jobs; Employer expectations; Presenting an enthusiastic attitude; Focusing on the right job and the hidden job market; Transferrable skills; Thank you letters; Effective telemarketing; Handling objections, self-confidence, and self-esteem; Individual counselling and coaching.

Practicum

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For this mandatory 280 hour (7 week) field placement, students are expected to act as employees in a workplace related to youth services, gaining the valuable real-world experience that employers seek. Students are encouraged to find their own field placement site. The business organization providing the placement is not expected to pay for the services provided by the student during the practicum.

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Admission

Benefits of this program

Employment Opportunities

  • Standard Admissions
    • Grade 12 or equivalent

 

  • Mature Admissions
    • Mature student status (18 years of age or older)
    • Passing score on the entrance examination

 

  • Practicum Requirements
    • Police check and vulnerable sector (VS) check
    • Immunization Report indicating the student has up-to-date immunization
    • In addition to regular immunization, it is mandatory that each student be immunized against Hepatitis B.
    • Students may also be required to be immunized against influenza, dependent on field placement requirements.
  • Start a new healthcare career in an in-demand field
  • Get hands-on training
  • Study under experienced instructors
  • Make a positive impact on your community
  • Get multiple industry certifications
  • Work through real-life scenarios during a practicum placement
  • Receive assistance in locating jobs and creating resumes from our Career Services department
  • Alcohol and Drug Treatment Facilities
  • Family Social Service Agencies
  • Group Homes
  • Correctional Facilities
  • Community Mental Health Centre
  • School Programs
  • Aboriginal Agencies
  • Standard Admissions
    • Grade 12 or equivalent

 

  • Mature Admissions
    • Mature student status (18 years of age or older)
    • Passing score on the entrance examination

 

  • Practicum Requirements
    • Police check and vulnerable sector (VS) check
    • Immunization Report indicating the student has up-to-date immunization
    • In addition to regular immunization, it is mandatory that each student be immunized against Hepatitis B.
    • Students may also be required to be immunized against influenza, dependent on field placement requirements.
  • Start a new healthcare career in an in-demand field
  • Get hands-on training
  • Study under experienced instructors
  • Make a positive impact on your community
  • Get multiple industry certifications
  • Work through real-life scenarios during a practicum placement
  • Receive assistance in locating jobs and creating resumes from our Career Services department
  • Alcohol and Drug Treatment Facilities
  • Family Social Service Agencies
  • Group Homes
  • Correctional Facilities
  • Community Mental Health Centre
  • School Programs
  • Aboriginal Agencies
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Industry Certifications

Gain a distinct advantage by earning industry-recognized certifications that validate your expertise and skills in key areas such as digital marketing, project management, and CRM. Our program prepares you to succeed, whether you're advancing, switching careers, or starting your own business. Invest in yourself and join a community of certified professionals shaping the digital economy.

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What People Say About Our Program

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I would like to acknowledge my instructors, who played an integral role in my development, skill-building, and confidence. The experience was truly great, even though it had its challenges. I am living my dream and enjoying every moment - I have always wanted to be part of the solution and help people.

Curtis S.

Child and Youth Services Worker

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One of my favourite aspects of working as a Campus Director is the opportunity to positively impact students' lives. I am greatly fulfilled by the opportunity to provide them with educational opportunities and support them in achieving their goals.

Tazeen A.

Campus Director CDI College

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