Canadian law requires that any person exposed to hazardous materials in the workplace must be trained in the Workplace Hazardous Materials Information System (WHMIS). This course has been developed to meet and exceed the Canadian Occupational Health and Safety Regulations. WHMIS 2015 training includes the new Globally Harmonized System of Classification and Labelling for chemicals (GHS), as well as WHMIS legislation introduced in 1988.

“Core Competency: Understand Level I/CPR First Aid 1. Explain the techniques of CPR 2. Identify the symptoms of various emergencies 3. Explain the prevention of disease transmission Core Competency: Skill (the key behaviours that a student is expected to be able to perform upon completion of subject) Core Competency: Perform Level I/CPR First Aid 1. Respond to cardiovascular emergencies 2. Perform the techniques to combat choking, airway and breathing emergencies 3. Use proper safety measures

This course is designed to teach you the knowledge and skills to deal with a sick or injured dog until veterinary care is available. What you do between when an injury happens and when veterinary care is available will greatly affect a dog’s chances of a full recovery. The topics are covered in-depth so that students have a thorough understanding of the principles of canine first aid. Since this is a very comprehensive course, the student’s full attention is necessary and dogs do not come to class.

This course develops and strengthens interpersonal communications skills that contribute to success in workplace environments. These are essential skills that are practiced throughout the course of each day and contribute to the smooth, effective functioning of the animal care practice. Students develop a practical- and vocation-oriented approach to effective and professional communication. In addition to verbal practice, the many communications skills that are addressed here include the use of technology to communicate professionally, careful listening, accurate writing, as well as locating and documenting information. The focus of this course is to give the student the basis on how to present themselves in a professional setting and conduct themselves with appropriate and ethical behavior. The student will learn about the ethical issues and guidelines relevant to the veterinary profession and how to resolve disagreements that may arise due to ethical belief. The student will also learn how to resolve conflict in the workplace, handle complaints and deal with the destructive nature of work place gossip and bullying. Students will be assigned tasks to create marketing materials for a veterinary business and client education.

This course provides the foundational knowledge for students to be able to identify the various breeds of cats and dogs. Additionally, it provides an overview of how breeding happens in animal breeding environments: consideration of all factors and procedures that will produce a genetically healthy and well-conformed animal that represents the best standard of the breed. Students will also be introduced to their life span development capstone project which involves focusing on the lifespan, development, and care for a specific breed of animal.

One of the foundations of the successful veterinary clinic is employees who are able to manage a variety of tasks that are associated with the requirements of a number of breeds and species. This must be done in ways that are both effective and safe. The course focuses upon the types of animal behaviour for common species, common animal behaviour problems, and the potential for behaviour counseling to address the problems. Students begin an understanding of an animal’s territorial behaviour, its aggressive and defensive behaviours, as well as social and reproductive behaviours. During this course, students observe and understand animal behaviours to ensure the effectiveness of animal care and safety for facility staff as well as the animals. Good quality skills in animal handling and restraint promote safety for the animal care professional and equally important, reduces the level of stress for the animal patient. The student will learn the handling, restraint and transport of dogs, cats and other small animals with the emphasis on personal safety and for the purpose of recognizing and preventing aggression. Students will come to understand the types of restraint including verbal, physical, leash and other methods. Learn why the least restraint is sometimes the best restraint, and why the goal of restraint is to maintain control of the animal Note: Hands-on practice may be introduced during this course. Lab times and days may vary from normal classroom hours.

As integral members of the nursing team, assistants provide quality compassionate care while providing basic nursing skills, including documenting medical history, taking and recording vital signs, conducting physical examinations and recognizing normal and abnormal small animal behaviour. Included in the basics are a collection of skills that the student can use in practicum and work: taking the medical history; determining and recording the vital signs; and conducting the physical examination. Students learn about blood pressure and its monitoring, TPRs [temperature, pulse, and respiration], medication administration, ear and eye cleaning and treatments, syringe feeding, animal husbandry, patient observation, and kennel care. The basics of observation and interpretation are a large component of this course. Quality grooming skills is an important contribution that the veterinary assistant makes to the animal care clinic and it promotes the health and comfort of the animal. Basic grooming refers to such procedures as bathing, brushing, cleaning ears, de-matting, expressing anal glands, shaving, and trimming nails.

Animal nutrition is an integral part of veterinary medicine. In this course, students will learn about the connections between illness, disease and nutrition. As part of the veterinary team, the assistant must be knowledgeable about healthy pet nutrition, specific dietary requirements, and recovering patient nutrition. The veterinary assistant must understand the principles of nutrition for the small animal’s life stages, the importance of good nutrition, and the major nutrient components of the list of ingredients. Students learn to develop prescription or specialty diets for different species, as well as methods of feeding and the link between nutrition and therapy.

The focus of this one-week course is the proper handling of client records to ensure accurate and efficient billing of services, records management, and ultimately, the success of the business due to proper patient care. Students acquire knowledge and understanding in many skill areas, largely focused on the administrative front end of the practice. This includes reception, appointment scheduling and correspondence, medical and financial procedures and record keeping. The veterinary assistant sometimes requires some measures of grief management; the student will be coached on the core skills required at particularly difficult times. The course provides guidance in ways that the veterinary assistant can manage the difficult client and provide counseling to clients who experience the loss of a pet.

This course provides an advanced focus on nursing care and emergency protocols. Basics of emergency monitoring are also covered in this course; protocols often involve wound management (learning about triage and emergency readiness, common emergency preparations, chemical/physical disorders, types of wounds, including caring and healing). Students will demonstrate their knowledge of bandages, casts, and slings; use of fluid of therapy; and other vital therapeutic techniques.

This course focuses on developing skills to assist in dentistry. Students will become familiar with the anatomy and basic terminology pertaining to the oral cavity and learn basic dental pathology, prevention, and treatment options.

Various equipment and tools are using in diagnosing various illnesses and injuries in animals. Students learn the various types of diagnostic imaging occurring in the profession, including the basic procedures and practice with x-ray equipment, ultrasonography, MRIs, and others. The radiological component focuses on methods and positioning for taking x-rays, the chemicals used to develop image.

This course focuses on the safe handling and dispensing of pharmaceutical products, an indispensable function of the veterinary clinic. Students are introduced to the organization of a pharmacy and its inventory maintenance. Students become familiar with the terminology associated with common veterinary pharmaceuticals, the classifications of drugs, indications and contra-indications, and routes of administration. It is important that students are prepared to produce accurate information to clients and to practice safe pharmaceutical dispensing protocols. Students will be assigned their pharmacology / prescriptions learning activity capstone project.

This course is focused on the surgery unit in the veterinary clinic or hospital. Students learn patient preparation, support anesthetic monitoring, and nursing care in the surgical environment. Students also acquire knowledge of aseptic techniques associated with the maintenance of the surgical suite; this includes the preparation and care of surgical packs. Students develop knowledge of instrument identification, including: gloving, aseptic prepping of the surgeon. Veterinary anesthesia, including sedation, induction, maintenance, and monitoring is also included. A field trip to a surgical facility is an important element of this course.

This course is focused on the laboratory located either in the veterinary clinic or other specialized labs. The course includes instruction for the safe handling and preparation of biological samples for laboratory analysis by the technician or veterinarian. A field trip to an animal diagnostic lab may be given to enhance students’ learning.

This course describes the pathology practiced in veterinary medicine, allowing students to recognize the common diseases and conditions inflicted upon pets and other animals. Students also are shown how to recognize these conditions, including comparative study with healthy animals and distinguishing them from the unhealthy. Client education and animal wellness programs are also discussed and students are given assignments to develop programs and literature. During this course, students will learn some of the causes of illness and disease, clinical signs, their treatment, and prevention. In addition, students are taught to identify the different types of vaccines and to understand the need for vaccine schedules. The course also introduces the causes of illness and disease. It explores the differentiation among bacteria, viruses, protozoa and fungi – as well as the modes of disease transmission.

This course emphasizes the most common parasites and other internal/external viruses and bacteria. Students identify various specimens both using diagrams and under a microscope.

Issues surrounding animal abuse are addressed in this course. Field trips to animal shelters and refuges will enhance understanding for the student. Guest speakers may also be utilized to present content on food and nutrition and other animal care products. Community events such as nutrition education information sessions for the public and pet visitation activities to various groups may also occur during this course. Topics surrounding alternative and complementary medicine will also be introduced, such as acupuncture, herbology, and aromatherapy. Students will be introduced to their poster presentation capstone project by the end of Term I, which involves students researching and presenting a current topic or issue in the field of animal health and welfare. The presentations are presented during this course.

Following completion of all of the classroom courses in the program, the student is ready to complete the program in a veterinary environment. This practicum course allows the veterinary sciences profession to confirm the skills and competencies of the student. At the end of this practicum, students will hold a poster presentation and information session on various professions and work settings in the animal health care field.

In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market.
Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online.
Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews.

This course also looks at the planning, preparation, execution, and follow-up stages of an interview:

• How people find jobs
• Employer expectations
• Presenting an enthusiastic attitude
• Focusing on the right job and the hidden job market
• Transferrable skills
• Thank you letters
• Effective telemarketing
• Handling objections, self-confidence, and self-esteem
• Individual counselling and coaching