This module explores a variety of topics in business organization, operations and management. The history of business in Canada and major forms of business ownership are discussed. Students learn about planning and organizing the structure a business enterprise, managing and maintaining its operations. The concepts of quality and productivity are introduced. The use of the latest information systems and communication technology in conducting business is also covered.

The workplace of the twenty-first century demands excellent communication skills. The focus of this course is on learning writing techniques that ensure effective business communication.

• Achieve an Effective Style by using Precise Verbs, Concrete Nouns, and Vivid Adjectives
• Write Memorandums and E-mail Messages that Deliver Information and Make Requests
• Write Letters and Memorandums that Request Information Concisely and Promote Goodwill
• Apply Skillful Writing Techniques in Refusing Requests
• Compose Carefully Planned Sales Letters
• Write Letters of Appreciation, Congratulation, Sympathy, Recommendation, and Introduction
• Write Effective Formal and Informal Reports
• Write a Formal Report including Data, using Tables, Charts,and Graphs

This course provides an introduction to the types of Information Systems used by Supply Chain professionals in the course of daily business. The course examines the types of systems used for planning and execution functions in Supply Chain, including Enterprise Resource Planning Systems, and Best-In-Breed Logistics Systems for Transportation, Warehouse and Customer Relationship Management.

Negotiations and Supplier Management are an integral part of conducting business globally. It is essential to understand the negotiation process, how to become an effective negotiator and the roles within a negotiation. Course will cover styles of negotiations, sources of power, use of emotion and logic.

This course will provide an overview of what constitutes a project, some of the more useful tools, and a methodology for success. The focus will be on visioning, building a high performance team, communication and change management requirements.

This course teaches the understanding of manufacturing and service operations with a focus beyond manufacturing for capacity management, planning and scheduling, and use of MRP.

This course will introduce Purchasing as a business discipline with a focus on the Total Cost of Ownership for products and services, and Supplier Relationship Management. Topics include the Purchasing Cycle, Centralized vs. Decentralized purchasing, the preparation of documents for RFI and RFP processes, as well as the various costs involved in purchase decisions (acquisition, ownership, obsolescence, etc.). Students will develop an understanding of supply management and commodity strategy, supplier qualification, selection and management, and strategic cost management.

This course will provide students with a fundamental understanding of the nature of contracts. Profitability of a joint business venture is based upon strategic partnerships with key suppliers to shorten lead times and reduce bottlenecks within the supply chain. Focus will be on what constitutes a contract, types of supplier relationships, and why partnerships fail.

This course will provide a broad introduction to the basics of demand planning, forecasting and inventory management and will prepare the student for a better understanding of the flow of information and materials in a Supply Chain.

This course will provide a broad introduction to the basics of materials management, manufacturing planning and control systems, inventory control, physical distribution and information flow among operational functions within the supply chain. It builds understanding of the tactical approach to inventory control that flows from the strategic approach in demand planning and inventory management.

This course offers an overview of administering the import and export of goods in Canada. Basic practices for successfully understanding key legislation and regulatory compliance, plus preparing various trade documents are covered.

This course provides an introduction to the purposes and types of packaging and equipment used to protect and convey goods through the Supply Chain. The course examines the basic uses, legal requirements, benefits and drawbacks of different options available to help students make better decisions to maximize asset protection and mobility while minimizing cost.

This course provides an introduction to warehousing and distribution management. Inventory is the heart of Logistics and Distribution planning can create additional value for customers, or excessive costs. The course examines the functions and purposes of warehousing and how to ensure it meets the requirements of the Supply Chain.

This course provides an overview of the value, methods and trade-offs of the transportation function within a supply chain. It then focuses on understanding the role of the freight forwarder, transportation geography, and how terms of trade are used between buyer and seller in a contract of sales of goods with a focus on international trade. This will include international payments, commercial documentation, cargo security and dangerous goods, plus insurance.

This course provides an overview of a Supply Chain from raw materials to consumer purchase. The course examines the roles of members in the Supply Chain and ways to improve efficiency as well as how to identify and mitigate risk in the SC. The course also helps students understand how Supply Chain management has matured from a business cost centre to a strategic initiative.

In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market.
Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online.
Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews.

This course also looks at the planning, preparation, execution, and follow-up stages of an interview:

• How people find jobs
• Employer expectations
• Presenting an enthusiastic attitude
• Focusing on the right job and the hidden job market
• Transferrable skills
• Thank you letters
• Effective telemarketing
• Handling objections, self-confidence, and self-esteem
• Individual counselling and coaching

This 16-week module will prepare Supply Chain Management students for their transition to the workforce. The Field Placement/Practicum will be completed in a supply chain environment. Students will be working under the supervision of experience personnel. During this process the host company will provide the college with a description of duties the student will perform on the job. At the end of the placement, the company will provide an evaluation on the student and the student will provide the college with an evaluation on the placement.